Before-Sales Service

Our sales will offers customers project details before-sales service. Such as project solutions and project customized suggestions. Make sure customers get the right product.

• 1-Project Detail
  
  Our sales will give you the machine details. For example, the machine operation video, machine parameters, machine application. Moreover, we will provide all about or related to this projects.
• 2-Project solutions
  
  Our sales will offer you solutions about this project, and then you can choose the facourite one.
• 3-Customized suggestions
  
  According to customers’ require, our sales will offer customers the customized suggestions to sure everything will be good.
• 4-Cost accounting.
  
  Our sales will help customers to account the costing about the project for customers reference before-sales service.

After-Sales Service

KIMKOO provides after-sales service. Engneer on-site repair service will be provide if customers need. And we provide life-time technology support, one year warranty. In addition, Our company offers technology support life-time. It’s free to offer skill trainnings for the operators from the client companies.

• 1-One Year Warranty
  1 year warranty from the date of original purchase. In fact, we will provide customers comprehensive and thoughtful service. We wholeheartedly welcome new and old customers to come and accept guidance.
• 2-Repair service
  If you have some problems with machine we will send technicians to repair. But it’s must during the warranty period and not human error.Our company will send professional maintenance personnel to repair. Of course, door-to-door maintenance service support covers the whole world.
• 3-Technology Support
  Offer technology support life-time for free. Our company will provide you with technical support. Certainly, if you have already purchased KIMKOO’s products, you can contact 24-Hour service and hot line +86-755-28197019
  -Contact us online with WhatsApp +86 13632812665
  -Contact us by email and tell us the detail, We will help you solve the problem as soon as possible.
• 4-Staff Training
  KIMKOO provides after sales service also including regular skill trainnings.Professional staff will show you how to use and operate the machinery.